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Installation Support

At NorveLiving, we want your sauna installation experience to be smooth, safe, and stress-free. Whether you choose professional installation or complete the setup yourself, we provide the guidance and support you need to get your sauna ready for use.


Professional Installation Services

NorveLiving partners with trusted professional installers nationwide who can assist with sauna assembly and installation support.

A qualified electrician is required for all electrical connections. Electrical installation must be performed by a licensed professional in accordance with applicable local, state, and national electrical codes.


White Glove Installation Service

NorveLiving offers a premium White Glove Installation Service through trusted professional installation partners nationwide.

White Glove Installation — $2000

Our White Glove Service includes:

  • In-home delivery

  • Professional sauna assembly

  • Installation support

  • Packaging removal after installation

To ensure a smooth installation experience, please add White Glove Installation service at the time of your sauna purchase.

If installation service is requested after your sauna purchase has been completed, it will be charged at the full listed price and may not qualify for any promotional discounts.


Important Electrical Notice for Steam Sauna Models

For NorveLiving steam sauna models equipped with heaters:

Electrical connection and heater wiring are NOT included in either Standard Installation or White Glove Installation services.

All electrical work must be completed by a licensed and qualified electrician according to local, state, and national electrical requirements.

NorveLiving does not provide electrical services and is not responsible for:

  • Electrical connection or wiring

  • Electrical inspections or permits

  • Improper installation performed by unauthorized personnel

  • Damage or safety issues caused by incorrect electrical work

Unauthorized or improper electrical modifications may create safety hazards, violate local codes, and may void your product warranty.

By purchasing installation services, you acknowledge that arranging proper electrical connection by a licensed electrician is the customer’s responsibility.


Installation Requirements

Before installation, please ensure your installation area meets the following requirements:

Installation Location

  • Place the sauna on a flat, level, and weight-bearing surface

  • Suitable surfaces include:

    • Concrete slab

    • Deck

    • Properly installed pavers

  • Keep the sauna away from direct water sources such as showers, bathtubs, or pools

  • Maintain proper ventilation and access space

Required Clearance

  • Minimum 2 inches (5 cm) clearance on the sides and rear

  • Minimum 12 inches (30 cm) clearance above the sauna roof

Electrical Requirements

  • Ensure the available power supply matches the voltage and amperage requirements listed on your product page

  • Provide an accessible power connection for maintenance and safety reset access

  • Plug the sauna directly into the appropriate wall outlet

  • Do not use extension cords or power strips

  • Ensure the outlet is properly grounded

For personalized installation guidance, please contact your NorveLiving consultant before installation.


Before First Use

After installation, we recommend completing the following steps before your first sauna session:

  1. Run the sauna empty for 30–60 minutes

  2. Keep the sauna door slightly open during the first heating cycle

  3. Allow any new-material odors to dissipate before use

This initial heating cycle helps ensure proper operation and provides a more comfortable first experience.


White Glove Installation Preparation

If you have purchased White Glove Installation, please prepare your home before delivery:

  • Ensure clear access pathways through hallways and doorways

  • Remove obstacles along the delivery route

  • Confirm stairway access if applicable

  • Verify ceiling height and door clearance requirements before delivery

Additional access requirements may apply depending on your home layout.


DIY Installation Guidelines

If you choose to install your NorveLiving sauna yourself, please follow these important guidelines.

Assembly Safety

  • Installation is recommended with two adults

  • Follow the provided step-by-step installation manual

  • Do not force panels or components into position

  • Ensure all panels and connections are securely assembled before operation

  • Keep children and pets away from the installation area

Electrical Safety

  • Verify that your electrical supply matches the sauna specifications

  • Connect the sauna only to a properly grounded outlet

  • Never use extension cords or power strips

  • Do not modify electrical components


Modifications & Repairs

For your safety and to protect your warranty:

  • Do not modify the sauna structure or electrical components

  • Do not attempt unauthorized repairs

  • Do not install damaged components

If any parts arrive damaged or appear defective, please stop installation immediately and contact NorveLiving Customer Support.


Need Installation Assistance?

Our team is here to help you create a safe and enjoyable sauna experience.

NorveLiving Customer Support
Email: support@norveliving.com
Website: https://norveliving.com